Mega99 takes the personal data protection of every member seriously. This document clearly explains how your information is collected, used and protected within our platform.
Every aspect of data handling at mega99 is designed with player security as the top priority.
All data transmitted between your device and mega99 servers is encrypted using TLS 1.3 protocol with 256-bit SSL encryption — the same standard used by banking institutions.
Your personal data is stored on servers protected by multi-layered firewalls and 24/7 intrusion detection systems. Database access is permitted only to authorised staff.
Mega99 supports two-factor authentication (2FA) for all member accounts, adding an extra layer of security to prevent unauthorised access even if your password is compromised.
Mega99 does not sell, rent or share your personal data with third parties for marketing purposes without your explicit consent. Data is only shared when required by law.
You may request deletion of your personal data at any time. mega99 will process such requests in accordance with applicable legal and compliance requirements within 30 days.
Mega99 informs you about the use of cookies on our platform. You can manage your cookie preferences at any time through your browser settings without affecting the platform's core functionality.
Mega99 is committed to protecting the privacy and data security of all members and users of our platform. This Privacy Policy is provided to transparently explain how we collect, process, store and protect your information.
As a trust-first platform, we fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. This is more than a legal obligation — it is our promise to every player who trusts mega99.
This policy covers all data collected through:
Mega99 collects personal data necessary to provide a safe, fair and responsible service. Below are the categories of data we collect and their purposes:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC number | Identity verification (KYC), legal compliance |
| Contact Data | Email, phone number, address | Communications, notifications, account recovery |
| Financial Data | Bank account number, e-wallet, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, device ID | Security, fraud detection |
| Game Data | Betting history, game preferences | Responsible gaming, service improvement |
We only collect data that is genuinely necessary for the stated purposes. This "minimum data" principle ensures we do not collect excessive or irrelevant information.
Every piece of data collected by mega99 is used for specific and legitimate purposes. We do not process your data for any other purpose without appropriate notice and consent.
The primary uses of your personal data at mega99 are as follows:
Mega99 does not sell your personal data to any third party. However, there are limited situations where we need to share certain data to ensure the platform operates securely and in compliance with the law.
Third parties that may receive your data under limited circumstances:
The security of your personal data is a responsibility we take very seriously. mega99 continuously invests in the best technologies and procedures to ensure your data remains protected at all times.
Key security measures we practice:
Mega99 uses cookies and similar technologies to enhance your experience on our platform, ensure account security and understand how the platform is used overall.
Types of cookies we use:
You can manage or disable cookies through your internet browser settings at any time. Please note that disabling essential cookies may affect certain functions of the mega99 platform.
As a data subject, you hold certain rights regarding your personal data held by mega99. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal data we hold about you. We will provide this within 14 working days.
If your data is inaccurate or incomplete, you have the right to request prompt correction through your account settings or customer support.
You may request deletion of your personal data subject to applicable legal and compliance requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request a copy of your data in a machine-readable format for transfer to another service of your choice.
Under certain circumstances, you may request that we restrict the processing of your data while any raised issue is being resolved.
Mega99 strictly prohibits the use of the platform by individuals under the age of 18. We do not knowingly collect or process personal data from underage children or minors.
If we find that personal data has been collected from an underage individual, we will take immediate steps to:
If you become aware or suspect that a child has accessed the mega99 platform, please notify us immediately through our customer support channel so that appropriate action can be taken.
Mega99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services.
When there are significant changes to how we handle your personal data, we will:
Continued use of the mega99 platform after any changes to this privacy policy take effect will be considered acceptance of those changes. If you do not agree with any changes, you have the right to close your account and request deletion of your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by mega99, our privacy team is ready to assist.
Available contact channels:
For formal requests relating to data rights (access, correction, deletion), please clearly state the type of request and include your account number to expedite the process. We are committed to responding to all privacy enquiries within 14 business days.
With advanced encryption and a transparent privacy policy, mega99 is a secure choice for Malaysian players.